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Q: Is ordering on-line with my credit card secure and safe? |
| A: Yes.
Security has always been the #1 priority for Rich Media Technologies, Inc. DirtWearMall.com's Transactions Networks are protected by the highest levels of encryption possible with the best firewall protection available in secured facilities within the United States, with access limited to key personnel.
In the three years that DirtWearMall.com has been on the market and used by thousands of users worldwide, there has never been a breach of security or loss of protected information. |
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| Q: What is the normal turnaround time after I place my order? |
| A: In most cases your order will be processed and shipped on the next business day. Depending on your geographical location shipping times can range from 1-5 business days from Indianapolis. If there is a delay on your order we will email you or call you reguarding the delay. |
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| Q: What should I do if I have trouble ordering on-line? |
| A: The internet is new to most of us and sometimes technology and software doesn't work as planned. If you have any trouble ordering on-line just give us a call a 304-481-9807. |
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| Q: What are my payment options? |
| A: We accept all major Credit Cards, Checks or Money Orders. You can place your order on-line, via phone (304-481-9807) or my mailing in our order form (click here). |
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| Q: Once I have made an order has my Credit Card been charged? |
| A: All orders are handled individually and your account will not be charged until the order is ready to be shipped. |
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| Q: Will you notify me when my order ships? |
| A: Yes, you will recieve and email confirmation from Fed-Ex or UPS once your order is processed. The email will include a tracking number that you can follow your orders progress. |
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| Q: Do you ship internationally? |
| A: Yes, but you will need to email us or contact via phone to place your order. |
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| Q: My race team has shirts and would like to get them on DirtWearMall.com, how do I do that? |
| A: Call or email us and we will send you information on the program. |
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